"The CMP and PART portions of the Paradox software have had a dramatic effect on the productivity involved in engineering solutions for both our external customers and internally. In the past it would take us multiple days or weeks to analyze the data to provide a solution, with CMP and PART this has been reduced to hours or days. The PART program has also allowed us to test projects because of the scheduling and routing before we submit a bid. Secondly the IT support and response time has been absolutely incredible. Never have I been put on hold and if I leave a voice mail I always get a very timely call back and then a follow up call to make sure everything is functioning properly. Lastly I would like to say as an everyday user of both CMP and PART I could not have asked for a more user friendly product."
Ken Harteman
Dedicated Sales and Engineering
Covenant Transport, Inc.
Chattanooga, TN
"The CMP Software has proven to be a good solution for our Scheduling/ Dispatching group. This tool has helped our team improve on Driver and Truck utilization and has helped us make decisions that resulted in reduced fleet miles. The software has been user friendly and the support staff responsive to our needs."
Gary Mann
Scheduling/Loading Area Manager
Murphy-Brown LLC
Rosehill, NC
"In the Logistics department of a major Grocery Co-Op, we deliver over 400 routes a week and make around 1100 deliveries. We have been using Paradox's TRST tool to model the utilization of our equipment and Drivers for about 3 years. It has been instrumental in assisting us in minimizing the number of resources needed to run our day-to-day business. One of the problems that TRST helps us visualize is the peak time frames during the week where we need additional resources. By spreading out the peak volumes onto other days we are able to reduce the number of resources in our fleet.
We also use TRST when taking on new business, we run the new routes through TRST to determine how many resources it would add to assist us in determining the cost of the new business and the freight rates. The changes that you have made to model Over the Road and Local routes separately makes it so we can model both of our fleet in one pass. I highly recommend TRST for companies looking to improve the management of and/or reduce the resources they use to deliver product."
Glen Keysaw
Routing Supervisor
Associated Food Stores
"Paradox's TRST resource scheduling software has been a great addition to Exel's Integrated Logistics Design groups tool set. It is the only stand-alone resource optimization tool that fits the requirements of many of our fleet solutions. TRST has a short learning curve and produces excellent results given skilled analyst who understand fleet optimization strategies. The resource balancing works extremely well to even the work requirements inturn creating operationally effective equipment and driver schedules."
Paul Bugenstein
Director, Logistics Design
Exel
Westerville, OH
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